Shopping
What Shipping Methods Are Available?
Upon reaching the checkout page and inputting your address information, you will be provided with a selection of shipping options tailored to your specific location.
Do You Ship Internationally?
Yes.
How Long Will It Take To Get My Package?
Based on the geographical location and the current stock of the selected items, the products will be dispatched from the closest manufacturing facilities.
Payment
What Payment Methods Are Accepted?
At this time, we exclusively process payments through PayPal. This method allows for a streamlined transaction process and enables us to promptly ship out products. Thank you for your understanding.
Is Buying On-Line Safe?
Yes. Our servers do not keep any confidential information and we utilize secure payment processors to ensure the safety of transactions.
Orders & Returns
How do I place an Order?
To make a purchase, please choose the items you would like from the store page and add them to your cart. Once you are finished selecting products, you can proceed to checkout with the option to create an account or check out as a guest.
How Can I Cancel Or Change My Order?
Yes, you can change an order that has already been submitted unless it has the status of Being Fulfilled.
Do I need an account to place an order?
No, this is not required. However it can be handy to keep track of orders more easily. Rest assured, you will also receive updates via email to stay informed.
How Do I Track My Order?
Via the “Order Tracking” page you can keep live track of your order.
How Can I Return a Product?
Please get in touch with us via the email on the contact page and send us information about why you would like to return your order.
We only accept returns when there are valid reasons like broken in the mail, wrong products etc.
Our return addresses are:
- Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
- Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
- Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
- Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
- Packages sent out from our UK facility are automatically returned to Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ.
- Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia(phone cases).
- Packages fulfilled by our partner facility in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan.
- Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias – RJ, Brasil.
Only use these addresses for RETURNS.
